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Orlando Construction Firm

Improved Team Productivity by 61% With Cloud Migration & VoIP Solutions

Orlando Construction Firm

Client Overview

A 50-employee construction and engineering company operating across Orlando, Tampa, and Jacksonville.

✅ Problem

The company’s technology challenges were affecting operations:

  • Field teams could not access project files remotely

  • Outdated PBX phone system costing $1,800/month

  • 70% of projects delayed due to communication gaps

  • Files stored across multiple laptops with no backup

  • Email downtime 3–5 times per month

  • Slow VPN causing productivity issues

They needed centralized cloud access and modern communication tools.

✅ Solution (BA Consulting Implementation)

1. Cloud Migration (Microsoft 365 + Azure)

  • Migrated 1.4 TB of data

  • Centralized file access for office + field teams

  • Set custom access permissions for project managers

  • Enabled real-time project collaboration

2. VoIP Communication Upgrade

  • Replaced old PBX with a cloud-based VoIP system

  • Set up mobile softphones for field supervisors

  • Enabled call recording & automated call routing

3. Managed IT Support

  • Added 24/7 monitoring

  • Deployed advanced endpoint protection

  • Set patching policies across all devices

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✅ Results

The transformation delivered major business impact:

  • 61% increase in team productivity

  • $1,800/month saved by removing old phone system

  • 100% data centralization across 50 employees

  • Email outages reduced to 0

  • Project delivery times improved by 29%

  • Remote access speeds improved by 3×

Client expanded from a 50-employee contract to 85-employee contract within 6 months.